KB921896 updates did not install error code 0x3b0c

Hi,

I tried to instal KB921896 and get: updates did not install error code 0x3b0c.

In one of the summaries, I have

Product Installation Status
Product : Express Database Services Adv (WSUS)
Product Version (Previous): 2047
Product Version (Final) :
Status : Failure
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR_ADV.EXE
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_SharedTools
Error Number : 15116
Error Description : Unable to install Windows Installer MSI file

How do I fix this?

thanks

Can you search the log file it supplied and see if you can find the text string "value 3"? The log appears to be located at C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR_ADV.EXE

Thanks,
Sam Lester (MSFT)

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Additionally, can you post the entire summary.txt?

Thanks,

Peter

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I am getting the same error and here is the summary text:

Time: 04/19/2007 11:59:54.299
KB Number: KB921896
Machine: A001352
OS Version: Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 2
Package Version: 3042
Command-line parameters specified:
/quiet
/allinstances
Cluster Installation: No

**********************************************************************************
Prerequisites Check & Status
SQLSupport: Passed

**********************************************************************************
Products Detected Language Level Patch Level Platform Edition
Express Database Services (SQLEXPRESS) ENU RTM 2005.090.1399.00 x86 EXPRESS

**********************************************************************************
Products Disqualified & Reason
Product Reason

**********************************************************************************
Processes Locking Files
Process Name Feature Type User Name PID

**********************************************************************************
Product Installation Status
Product : Express Database Services (SQLEXPRESS)
Product Version (Previous): 1399
Product Version (Final) :
Status : Failure
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR.EXE
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_SharedTools
Error Number : 5118
Error Description : Unable to install Windows Installer MSI file
-

**********************************************************************************
Summary
One or more products failed to install, see above for details
Exit Code Returned: 5118